Frequently asked questions

General Questions

Velocity Health is a virtual concierge medicine service, powered by a team of physicians and clinicians and focused on personalized, data-driven health optimization. We integrate extended physician visits with advanced diagnostic testing to help you live the best life you possibly can.

Unlike conventional healthcare, which is reactive and built to manage disease, Velocity Health takes a proactive approach. We believe in fostering in-depth personal relationships between physicians and members, and crafting proactive treatment plans that ward off disease before it can develop.

Membership + Pricing

Velocity Health operates on a direct-care model and does not accept insurance. This allows us to provide highly personalized care without the limitations of insurance companies.

Diagnostics + Testing

We coordinate your lab work through trusted partners such as LabCorp. Orders are sent electronically or can be a PDF document, and results are reviewed with your clinical team.

Yes! We welcome existing genetic data and will analyze how it fits into your personalized health optimization strategy.

Technology & Member Experience

Yes, but our first priority is providing you with in-house specialists who focus on personalized, precision medicine, and health optimization.

Our core medical team includes:

  • Board-certified physicians specializing in proactive, preventative care.

  • World-class specialists across all medical disciplines, available for consultation or second opinions

  • Nutritionists and health coaches offering tailored lifestyle guidance

  • Genetic and epigenetic experts to personalize your health strategy

If additional in-person care is required, we can help connect you with trusted local specialists based on your specific needs and location.

Members have unlimited access to:

  • Secure messaging with their care team

  • Virtual coaching sessions

  • Adjustments based on wearable tracker data (from Garmin, Apple Watch, Oura, etc.) and other user-submitted information to help guide adjustments to your health plan.