1. Do you accept insurance?

Velocity Health operates on a direct-care model to provide personalized and high-quality services without the constraints of insurance companies. While most services are not insurance-covered, some diagnostics or prescriptions may be eligible for reimbursement. Our team can assist with documentation, though we cannot guarantee coverage.

2. Are lab tests and other diagnostics included in the membership fee?

Some diagnostic tests are included in our membership packages, but others may incur additional costs. Our team is transparent about any fees and will discuss them before proceeding with additional diagnostics.

3. Can I use my Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for services?

Yes, many Velocity Health services are eligible for HSA or FSA payments. Please consult with your provider for specifics. Our administrative team will provide detailed receipts to facilitate the process.

4. How often will I have appointments, and what communication options are available?

Your time with your Doctors is very important and they are involved with your care from start to finish. You’ll have an extensive initial consultation, quarterly updates, and annual reviews. You can communicate with us via email at any time. Communication options include telehealth, and secure messaging, ensuring continuous access to your healthcare team.

5. Do you offer services for women’s health?

Absolutely. Velocity Health addresses the unique health challenges women face, such as reproductive health, menopause management, and overall wellness strategies, helping women achieve optimal health through a holistic and personalized approach.

6. Can I integrate previous DNA or genetic test results into my care plan?

We welcome prior genetic test results and will assess how they can complement our services. Our experts will review and integrate relevant data into your personalized care plan.

7. Do you provide guidance based on DNA testing?

Yes, we include epigenetic counseling as part of our services. By analyzing your genetic data, we offer personalized lifestyle and health recommendations to empower your decisions.

8. Do you monitor wearable devices?

Yes, we encourage wearable devices like WHOOP, Apple Watch, and Fitbit. These devices provide insights into your health data, which integrates with our app to monitor daily statistics, diet compliance, and exercise routines.

9. Can Velocity Health connect me to local doctors as needed?

We can help connect you with trusted local specialists or in-person providers when needed. Our network may vary by region, but we strive to assist wherever possible.

10. Do you replace my primary care physician (PCP)?

At Velocity Health, we are not here to replace your primary care physician, who plays an essential role in your overall healthcare. For immediate concerns like injuries, sudden illnesses, or routine screenings, we encourage you to continue consulting your PCP or local urgent care provider.

Our mission is to complement and elevate the care you already receive. We focus on prevention and optimization, offering specialized, consultative services in areas such as:

• Longevity and healthy aging

• Health optimization and lifestyle enhancement

• Metabolic health and weight management

• Athletic performance and recovery

• Genetic and personalized care planning

• Lipid and cardiovascular management

We work in collaboration with your existing healthcare team to ensure seamless coordination and a holistic approach to your well-being. By addressing upstream factors and prioritizing prevention, we aim to empower you to live your healthiest, most vibrant life.

11. How does Velocity Health help me achieve my health goals?

Our comprehensive approach includes personalized dietary guidance, strength coaching, and lifestyle modifications. Your dedicated care team collaborates to develop and implement a customized care plan tailored to your objectives.

12. Does Velocity Health offer Hormone Replacement Therapy (HRT) and Peptide Therapy?

Yes, Velocity Health incorporates HRT and peptide therapy into care plans when it aligns with a member’s specific health needs, goals, and lifestyle. These advanced therapies are used as part of a holistic and personalized approach to optimize health and well-being.

13. How does Velocity Health determine if HRT or peptides are right for me?

Our team conducts a comprehensive evaluation of your health profile, including medical history, lifestyle, current health status, and goals. Based on this assessment, we develop a personalized plan that may include HRT or peptides if they are appropriate and beneficial for your specific needs.

14. Are HRT and peptide therapies safe?

Safety is our top priority. We use only the most cutting-edge techniques and therapeutics that are rigorously tested, safe, and proven effective. Our approach ensures that all therapies are tailored to your unique biology and monitored closely by our healthcare professionals.

15. What conditions or goals might HRT or peptide therapy address?

HRT and peptides can be used to address a variety of health concerns, including:

• Hormonal imbalances

• Aging-related changes in vitality and energy

• Metabolic health and weight management

• Recovery and performance optimization

• Overall well-being and longevity

16. Is HRT or peptide therapy suitable for everyone?

No, these therapies are not one-size-fits-all. They are recommended only when medically appropriate and in alignment with a member's individual health profile and goals. Every care plan is uniquely tailored to the individual.

17. How does Velocity Health integrate these therapies into a holistic approach?

HRT and peptide therapy are part of a larger care plan that may also include nutrition, exercise, stress management, and genetic insights. This comprehensive approach ensures that every aspect of your health is addressed to help you achieve optimal results.

For more information or specific inquiries, contact us at support@velocityhealthclinic.com or visit www.velocityhealthclinic.com